Send out proactive customer support information and/or service related newsletters with Mailchimp

If you are using MailChimp for your email marketing needs, you can now add a Zendesk widget that gives you an inside view into what mailing campaigns your Zendesk users have been a part of. Below, find instructions on how to locate the widget directory to install the code for the MailChimp widget.

The integration will enable the following features:

View all email campaign activities from MailChimp that a Zendesk ticket requester has been a part of.

View in depth details about each individuals actions within a MailChimp campaign that they have been a part of.

Manage a ticket requester's MailChimp mailing list subscriptions directly from Zendesk.

Tagged

• tickets
• zendesk
• support
• help
• help desk
• ticket
• customer support